Terms Of Use

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1. Definitions

1.1. Seller – Individual Racing Parts, UAB, legal entity code 304034152, located at Vyčio Kryžiaus st. 165A, Jonučiai, LT-53305 Kaunas district, Republic of Lithuania.
1.2. Online Store – An electronic store located on the website www.irp.lt, where the Buyer, whether registered or unregistered with the Online Store system, can purchase goods offered by the Seller.
1.3. Purchase and Sale Agreement – A purchase and sale agreement concluded between the Buyer and the Seller, consisting of the goods order application submitted by the Buyer to the Seller through the Online Store, and the Purchase and Sale Rules with subsequent amendments and supplements.
1.4. Buyer or Customer – an individual who meets the requirements set out in Purchase and Sale Rules and has purchased goods from the Online Store.
1.5. Third country – a country that is not a member state of the European Union or another state of the European Economic Area.
1.6. Purchase and Sale Rules – These are the terms of a remote purchase and sale agreement that establish the rights and obligations of the Buyer and the Seller, the conditions for purchasing and paying for goods, the procedure for delivery and return of goods, liability of the parties, and other provisions related to purchasing goods at www.irp.lt online store.

2. General Terms

2.1. The Seller agrees to sell and deliver the product to the Buyer, who agrees to accept it, pay the specified amount, reimburse delivery costs, and pay applicable customs duties, all under the conditions outlined in the Purchase and Sale Rules.
2.2. Customers purchasing from the Online Store, whether registered or unregistered, include active individuals aged 18 and above, minors aged 14 to 18 with parental consent, and legal entities.
2.3. The Online Store operates from the Republic of Lithuania.
2.4. These rules, along with the Buyer’s order, form a legally binding agreement between the Buyer and Seller.

3. Buyer’s Rights

3.1. The Buyer has the right to purchase goods according to these Purchase and Sale Rules.
3.2. The Buyer can withdraw from the Purchase and Sale Agreement within 14 days of product delivery, except for legal entities.

4. Buyer’s Obligations

4.1. The Buyer must pay for and accept goods as per the rules.
4.2. The Buyer must safeguard login credentials and inform the Seller promptly if lost.
4.3. The Buyer must promptly update account information.
4.4. The Buyer agrees to comply with the Purchase and Sale Rules and applicable laws.
4.5. Third parties must pay customs duties.

5. Seller’s Rights

5.1. The Seller can set minimum order values and restrict Buyer access for violations.
5.2. The Seller can suspend the Online Store’s operation temporarily or permanently without prior notice.
5.3. The Seller can cancel orders if payment is not received within 5 working days.

6. Seller’s Commitments

6.1. The Seller enables Buyer services as per rules and pledges to deliver goods ordered to the specified address.
6.2. If delivery fails, the Seller offers alternatives or refunds.

7. Buyer Registration and Agreement Formation

7.1. Buyers can purchase goods at www.irp.lt. either registered or unregistered.
7.2. The agreement is formed upon order confirmation.
7.3. Each agreement is registered in the Online Store’s database.

8. Product Prices, Payments, and Terms

8.1. Product prices exclude VAT and shipping costs, specified in euros in the order form.
8.2. Payments can be made via bank transfer, credit / debit card, Apple Pay, Google Pay or PayPal.
8.5. Seller is not responsible for payment execution.
8.6. VAT exemption applies to European Union companies with valid VAT numbers and when the delivery is sent to the country where the company is registered
If the Buyer is a company registered in the EU – VAT payer, Buyer must make the payment from the company’s bank account.
The goods are shipped to the company’s registered address
8.7. Orders are processed upon invoice payment. Registration is optional.

9. Product Delivery

9.1. Trade is conducted worldwide. When ordering products, the Buyer must specify the delivery address for the products.
9.2. The Seller or their authorized representative delivers the products.
9.3. In cases where the Seller’s warehouse does not have the required products, the Buyer is informed about the shortage of the ordered products and the delivery terms.
9.4. In all cases, the Seller is relieved of responsibility for the breach of delivery terms if the products are not delivered to the Buyer or are not delivered on time due to the Buyer’s fault or due to force majeure circumstances.
9.5. During product delivery, the Buyer receives the product along with an invoice or other document marking the transfer of the shipment, such as a delivery note.
9.6. During product delivery, the Buyer must inspect the condition of the shipment together with the Seller or their authorized representative. By signing the invoice or other document marking the acceptance of the shipment, it is considered that the shipment has been delivered in proper condition. If the Buyer notices that the package of the delivered shipment is damaged (crushed, wet, or otherwise externally damaged), the Buyer must note this on the invoice or other document marking the acceptance of the shipment and, in the presence of the Seller or their representative, draw up a free-form act of shipment damage (with pictures of the damaged package) and present it to the Seller via email __. If the Buyer fails to draw up a free-form act of shipment damage in the manner specified above, the Seller is relieved of liability towards the Buyer for damages to the products, if such damages were caused by damage to the packaging or occurred during its appearance.
9.7. The fee for delivery (transportation) services depends on the delivery location (address, city, country, etc.).
9.8. When delivering products to Third countries, the Buyer must pay customs duties if applicable in the Buyer’s country and perform customs procedures applicable in the Buyer’s country.

10. Product Quality Guarantee and Usability Period

10.1. The characteristics of each product sold in the online store are specified in the product description provided on the website www.irp.lt.
10.2. The Seller is not responsible if the products in the online store do not match their color, shape, or other parameters due to the characteristics of the Buyer’s display.
10.3. The Seller provides a product quality guarantee. For the specific warranty period of a product, please contact us at info@irp.lt.
10.4. In cases where the Seller does not provide a quality guarantee for certain types of products, the quality guarantee established by legislation for such products applies.
10.5. In cases where legislation establishes a usability period for specific products, the Seller undertakes to sell such products to the Buyer so that the Buyer has a real opportunity to use such products until the end of the usability period.

11. Product Return and Exchange Due to Poor Quality

11.1. Deficiencies in sold products are eliminated, poor-quality products are exchanged and returned following the Rules of Retail Trade approved by the Government of the Republic of Lithuania by Resolution No. 738 of July 22, 2014, “On Amendments to Resolution No. 697 of June 11, 2001, of the Government of the Republic of Lithuania, “On Approval of the Rules of Retail Trade.”
11.2. When returning products according to clause 11.1 of the Purchase and Sale Rules, the following conditions must be observed:
11.2.1. It is preferable, but not mandatory, for the returned product to be in its original intact packaging.
11.2.2. The returned product must be of the same configuration as received by the Buyer.
11.2.3. The returned product must be clean.
11.2.4. The warranty period of the returned product must not have expired.
11.2.5. A written request specifying one chosen request from the possible options must be provided: to eliminate product deficiencies free of charge, to replace the poor-quality product with a good-quality one free of charge, to reduce the price of the product accordingly to the deficiencies, unilaterally terminate the contract, and return the paid price for the product.
11.2.6. A document confirming the purchase of the product (cash receipt, invoice, document confirming the acceptance of the product) must be provided.
11.3. The shipping/ costs delivery for returning or exchanging products due to deficiencies or removing deficiencies, or checking are paid by the Seller if deficiencies are found in the products sent for return or exchange. If no deficiencies are found in the products, the shipping costs are paid by the Buyer. The Buyer and the Seller agree on the repeated delivery or pick-up of products electronically or by phone.

12. Product Return Due to Contract Termination

12.1. Consumer buyers can terminate the contract within fourteen days without specifying a reason, following Article 6.228-10 of the Civil Code. This right doesn’t apply to corporate buyers.
12.2. Certain contracts are exempt, such as fully provided service contracts, personalized items, perishable goods, unsealed goods for health reasons, and digital content with started delivery.
12.3. The termination must be communicated via email to info@irp.lt with the subject line containing the order number.
12.4. Returned goods must be unused, undamaged, in original packaging, with original labels, and in the same condition as received.
12.5. The termination deadline is fourteen days after receipt of goods, with proof of compliance on the buyer.
12.6. Upon termination, obligations cease unless the buyer initiated a new contract.
12.7. The Seller must refund all payments within fourteen days using the original payment method.
12.8. Delivery costs are refunded proportionally based on returned goods characteristics.
12.9. Reimbursement may be withheld until goods are returned or evidence of return is provided.
12.10. Goods must be returned within fourteen days at the buyer’s expense, using shipping method that has a tracking number.
12.11. The buyer is only liable for diminished value due to unnecessary actions.
12.12. Additional contracts are automatically terminated without cost to the buyer upon contract termination.

13. Liability

13.1. The Buyer is responsible for the accuracy of the information provided in the registration form. If the Buyer does not provide accurate information in the registration form, the Seller is not liable for any resulting consequences.
13.2. The Buyer is responsible for actions taken using the Online Store system.
13.3. The Buyer is responsible for transmitting their login data to third parties. If a third party uses the services of the Online Store using the Buyer’s login information, the Seller considers this person to be the Buyer.
13.4. The Seller is released from any liability in cases where the Buyer, disregarding the Seller’s recommendations and obligations, fails to familiarize themselves with the Purchase and Sale Rules, even though such an opportunity was provided to the Buyer.

13.5. The Seller is not responsible for customs procedures in third countries, i.e., the Seller does not influence customs processing times, as well as customs duties or other customs-related charges imposed by third countries. The Buyer must assess additional time costs, financial expenses that may arise due to shipping goods to a third country.
13.6. If the Buyer fails to pay customs duties and, for this reason, cannot retrieve the goods, the Seller is considered to have properly fulfilled the sales contract.
13.7. The Seller is not responsible for links in the Online Store to websites of other companies, institutions, organizations, or individuals, nor for the information or activities contained therein. The Seller does not supervise the above-mentioned websites, does not control them, and does not represent those companies, institutions, organizations, or individuals.
13.8. In case of non-performance or improper performance of the purchase and sale contract, the liable party compensates the other party for direct losses, i.e., expenses incurred by the other party due to the actions of the liable party.

14. Final Provisions

14.1. The Seller reserves the right to change, amend, or supplement the Purchase and Sale Rules at any time, taking into account the requirements established by legal acts. The amended Purchase and Sales Rules are always presented in the online store. By purchasing goods in the online store, the Buyer agrees to the amended, corrected, supplemented Purchase and Sale Rules. The Buyer’s consent is expressed by placing an order with the Seller. The opportunity to purchase goods in the Online Store is provided only to Buyers who agree to the current Purchase and Sale Rules.
14.2. All disagreements arising from or related to the purchase and sale agreement between the Buyer and the Seller are resolved through negotiations. In case of failure to reach an agreement, disagreements are resolved in accordance with the procedure established by the laws of the Republic of Lithuania in the courts of the Republic of Lithuania based on the Seller’s headquarters.
14.3. You can submit a request/complaint regarding the product purchased in our online store to the State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, email tarnyba@vvtat.lt, tel. +370 5 262 67 51, fax (8 5) 279 1466, website www.vvtat.lt, its territorial divisions in districts – /index.php?470187665) or fill out a request form on the platform http://ec.europa.eu/odr/